Got questions about physiotherapy? You're not alone. Here are the answers to the questions we get asked most often at Active Craft Physiotherapy - so you know exactly what to expect before you walk through our door.
A physiotherapist helps you manage pain, recover from injuries, improve movement, and prevent future problems - using hands-on treatment and exercise.
Please bring any relevant imaging such as X-rays or MRIs, a list of your current medications, and your private health fund card. If you have a GP referral under an EPC or CDM plan, bring that along too - it may make you eligible for Medicare bulk billing at our Ropes Crossing clinic.
Wear comfortable, loose-fitting clothing that allows easy access to the area being treated - for example, shorts for knee or hip issues, or a singlet for shoulder and neck pain. This helps our physio assess and treat you properly from the very first visit.
Your first appointment - the initial assessment - usually takes 45 to 60 minutes. This gives us enough time to fully understand your condition and begin treatment. Follow-up sessions are usually 30 minutes.
Yes - we are a registered NDIS provider and WorkCover approved physiotherapy clinic serving Ropes Crossing and West Sydney. We also accept CTP claims. Please have your claim number and case manager details ready when booking.
No, you don't need a doctor's referral to see one of our physiotherapists. You can book directly with Active Craft Physiotherapy and begin your treatment with a comprehensive assessment. A GP referral is only required if you'd like to access Medicare benefits under a CDM plan.
Absolutely. We have HICAPS facilities on-site at our Ropes Crossing clinic, so you can claim your private health insurance rebate on the spot - you only pay the gap amount at the time of your consultation. We accept Bupa, NIB, HCF and most major health funds.
